1. Scope

This Cookie Policy explains how Puerto Travel Agency uses cookies and similar technologies when you visit our website. By continuing to browse our website, you agree to the use of cookies as described below.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They help the website function properly, improve user experience, and provide insights into how the website is being used.

3. Types of Cookies We Use

  • Necessary Cookies: Enable essential website functions, such as submitting forms (contact and booking requests). These cannot be disabled.

  • Performance Cookies: Collect anonymous statistical data (e.g., through Google Analytics) to help us understand how visitors use the site and improve usability.

  • Security Cookies: Used to protect our website and users against spam, fraud, and abuse (e.g., Google reCAPTCHA).

  • Functionality Cookies: Store your preferences (such as selected country code) to make form-filling faster and more convenient.

4. Purpose of Cookies

We use cookies for the following purposes:

  • Enabling and securing contact and booking form submissions.

  • Analyzing website traffic to enhance our services.

  • Remembering user preferences for improved usability.

  • Ensuring system security and preventing spam or automated misuse.

5. Legal Basis for Processing

We process data collected via cookies in compliance with the Turkish Personal Data Protection Law (KVKK) and, where applicable, the General Data Protection Regulation (GDPR), based on:

  • Performance of a contract or pre-contractual steps (responding to booking or inquiry requests).

  • Compliance with legal obligations.

  • Our legitimate interest in ensuring the security, functionality, and performance of our website.

6. Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionalities (for example, you may not be able to submit forms).

7. Third-Party Cookies

Some cookies may be set by trusted third-party service providers:

  • Google Analytics – to analyze visitor behavior and improve website performance.

  • Google reCAPTCHA – to protect our forms against spam and bots.

We do not sell, rent, or otherwise share cookie-related data with unauthorized third parties.

8. Data Retention

  • Session cookies: Deleted automatically once you close your browser.

  • Persistent cookies: Remain on your device until you delete them or until they expire automatically.

9. Your Rights

Under KVKK (and GDPR, where applicable), you have the right to:

  • Learn whether your personal data is being processed.

  • Request access, correction, or deletion of your data.

  • Request restriction of processing.

  • Object to processing based on legitimate grounds.

To exercise these rights, please contact us at: puertotraveltr@gmail.com

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. Updated versions will be published on this page.

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